Interested in language courses

Attributes of a quality language school:

1/ PROVIDES TRUE AND SUFFICIENT INFORMATION: Spectrum of services, truthfulness and completeness of promotional materials, size and legal form of the school….

2/ DISPOSES THE RELEVANT ENVIRONMENT AND FACILITIES: school headquarters, classrooms – equipment, technical facilities, good impression of the working environment…

3/ EMPLOYS TEACHERS WITH THE RELEVANT QUALIFICATIONS: Education and qualifications of the teachers, the way they are selected…

4/ OFFERS ENTRY TESTS WITH ADEQUATE ATTENDANCE OF LEARNERS: Form, bindingness and validity of the tests….

5/ DEFINES CLEARLY STUDY PROGRAMS: Syllabus, materials used…..

6/ ISSUES FINAL ASSESSMENTS: International examinations, exit certificate…..

7/ DECLARES WHAT THE COURSE PRICE INCLUDES: Exactly what the price does (not) include, size of the teaching group, actual hourly rate…

8/ GUARANTEES PROPER LEADERSHIP AND ORGANIZATION OF THE TRAINING: “Logistics”, working with feedback, reporting to corporate clients, replacing hours…

9/ PROVIDES REFERENCES.

10/ RESOLVES LISTENER COMPLAINTS AND COMMENTS: client service, handling non-standard situations….